Sage's Obsolescence Policy is to support the current release and one prior release. "Support" means that we will make available live Customer Support and other add-on products or services for an additional fee. Support is not available for older versions of our product.
- Simply Accounting 2008 and prior releases will not be supported after 10/20/2009.
- SimplyCARE services are only available to customers on release 2010.
- Pay-As-You-Go support plans will only be available to customers on releases 2009 and 2010 after 5/2009.
- Any support plans purchased by customers before 5/2009 will be honored until they expire.
If you are using Simply Accounting 2010, the following support plans are available to you:
- SimplyCARE with Support
- SimplyCARE with Payroll & Support
- Pay-as-you-go Support
If you are using Simply Accounting 2009, the following support plans are available to you:
If you are using Simply Accounting HR Manager, the following support plans are available to you:
- SimplyCARE with Support
- Pay-as-you-go Support
If you are using Simply Accounting 2008 or earlier, a support plan is not available. You can upgrade to Simply Accounting 2010 by calling
1-888-261-9610 or by visiting www.simplyaccounting.com/productsServices/simplycare/.
Note: This Obsolescence Policy is applicable in Canada and the United States.
Accounting software that does more than crunch numbers–Simply Accounting can give your business an edge with greater visibility, enhanced analytics, and streamlined processes.