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Call Sage: 1-888-261-9610            Privacy Policy Update Notice

NOTICE:

Sage North America updated its Privacy Policy on August 18, 2011. With this update, we made changes to the “Business Information Collection and Use by Sage” section of our policy to explain that our websites (“Sites”) may use third party Internet advertisers that deliver custom ads to you. Such custom ads are based on information collected through cookies and web beacons when you visit our Sites. Please note that Sage does not control Internet advertisers’ use of cookies or information collection. We also explain how you can opt-out of Internet advertisers’ information collection. Click here to learn more. Sage North America values your privacy and is committed to maintaining your trust. Please read the full updated Privacy Policy, as you are bound by its terms when you use our Sites.

Close Privacy statement

AVIS:

Sage Amérique du Nord a mis à jour sa Politique de confidentialité le 18 août 2011. Nous avons donc apporté des modifications à la section «Collecte et utilisation des informations d'entreprise par Sage» de notre politique pour expliquer que nos sites web («Sites») peuvent utiliser des publicitaires tiers sur Internet à des fins de publicités ciblées. Ces publicités ciblées sont basées sur les informations recueillies par les témoins et pixels invisibles lorsque vous visitez nos sites. Veuillez prendre note que Sage ne contrôle pas l'utilisation des témoins ou la collecte des informations des publicitaires sur Internet. Nous expliquons également la façon dont vous pouvez vous soustraire de la collecte des informations des publicitaires sur Internet. Cliquez ici pour pour en savoir davantage. Sage Amérique du Nord attache une grande valeur à la confidentialité et nous nous engageons à maintenir votre confiance. Veuillez lire intégralement la Politique de confidentialité actualisée, car vous êtes tenu(e) de respecter ses conditions lorsque vous utilisez nos sites.

proches Privacy statement

Customer Service

Customer Service

The members of our highly trained Customer Service Department are ready to help you with all of your non-technical needs. Customer Service Representatives are ready to take your call.

Call us at 1-888-222-8985 or visit the Sage Customer Portal.

Placing Orders Tracking Orders
Payment Options Compliments/Concerns
Registering Software Change of Address
Third-Party Products  

 

Placing Orders

You may order your software without leaving your office. Our Customer Sales Associates would be happy to assist you. In addition, you may subscribe to any of our Sage Business Care plans.

Payment Options

Sage is pleased to accept the following methods of payment:

  • Visa
  • MasterCard
  • American Express
  • Discover (US only)
  • Cheques

Note: Please remember, orders received without complete account information, order forms or quotations may be delayed.

Registering Software

Learn how to register your product online.

Third-Party Products

On occasion a third-party developer will create a product that will perform an extra function in conjunction with one of our products. Find out more online through a list of third-party solutions online or call Customer Sales at 1-888-261-9610.

Tracking Orders

Please remember that all credit card orders are subject to approval before your shipment will be sent. You must allow a full three weeks for credit card orders and six weeks for cheque orders before tracking your delivery.

If your order is shipped via Purolator, Priority Post or Airborne we can track the status of your shipment and ensure that your shipment is located and received by you as quickly as possible. If you have a tracking issue, please contact Customer Service at 1-888-222-8985.

Compliments/Concerns

Here at Sage we care about our clients. If you would like a team member to be commended on their exceptional customer service, or you would like to express a concern or idea, one of our Customer Service Representatives would be happy to listen. If you would like to put your compliments/concerns in writing, please complete our online Client Feedback form or fax them to 1-604-247-4814 and they will be forwarded on to the appropriate manager.

Change of Address

If you need to update your contact information, please visit our Update Profile page or call a Customer Service Representative at 1-888-222-8985.