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SUPPORT

Support Frequently Asked Questions

What is SimplyCARE?
SimplyCARE is a service that provides comprehensive support for Simply Accounting solutions. For detailed information about SimplyCARE, please visit the SimplyCARE Overview page.

Will I have to pay more for the new SimplyCARE Services? When it is time to renew, your invoice will reflect the renewal cost of the new program. Depending on your product, the service level and the number of users, you may pay more or less than what you paid originally for Simply Accounting services.

Who can I contact with questions about my Simply Accounting service?
Sage Software Customer Sales can tell you whether you currently subscribe to any Simply Accounting services, what they are and when they are due for renewal. We can also sign you up for SimplyCARE. Contact Customer Sales by calling 888-261-9610 (Monday through Friday, 6 a.m. to 5 p.m. Pacific time), sending a fax to 604-207-3655 or sending an e-mail message to Customer Service.

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