Compare SimplyCARE Plans

SimplyCARE with Support vs. SimplyCARE Platinum Support

SimplyCARE with Support	Standard Support	Platinum Support¹
Annual software upgrade
Unlimited Online Chat
Unlimited Phone
Prioritized Phone*		90 second guarantee
Excel Support
Tune up Call
Quarterly Tip & Tricks Newsletter

* If our response is not within the 90 seconds guaranteed, you will be offered up to 20% discount off the renewal cost of your SimplyCARE Platinum Support service.

What service plans are available for purchase based on my edition?

If you have:	First Step	Pro	Premium	Enterprise
SimplyCARE with Payroll	n/a			Included
SimplyCARE with Support				Included
SimplyCARE with Payroll & Support	n/a			Included

What other service plans can I add on to my current plan?

If you have:	SimplyCARE with Payroll	SimplyCARE with Support	No Plan
SimplyCARE Platinum Support	n/a		n/a
SimplyCARE HR Manager	*		*

* Software included only. You must be on a SimplyCARE with Support plan to receive Customer Support for the HR Manager software.

SimplyCARE Platinum Support is an add-on service. Customers must be current on SimplyCARE with Support or SimplyCARE with Payroll and Support plans to purchase SimplyCARE Platinum Support.

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