Backround information:  computer is using Microsoft windows XP.   I currently have Simply Accounting version B - payroll January 1, 2009.  The SA program I have is for two users.

I have downloaded both versions C and D.

From there, I have tried to update to version D payroll July 2009 but am unable to.  I therefore went back a step and tried to update first to version C.  Still does not work.   Error message is " tax update not compatable with my version Simply Accounting".

Any suggestions would be appreciated.

Thanks,

Francoise

 You have not indicated which year for the program nor which version you are using. When downloading the updates you have to be sure you are using the specific one for your program version.

Clyde

payroll id is version specific, so for say pro version it's different from premium version right? or by version is meant 2007, 2008 etc?

The product is Simply Accounting Pro, Simply Accounting Premium and Simply Accounting Premier. The version is 2007, 2008, 2009 etc. and the release is A, B, C etc.

Having re-read your original post I am going to assume you have Simply Accounting Pro 2009 release B. You are now wanting to update to release D which has the July 1, 2009 tax tables.

From the error you state it sounds like you have downloaded the incorrect product or version update. Just to be sure you have the correct one when you open Simply Accounting go the the Help menu and from the drop down select 'check for updates' and let the program choose which file to download. This method will also start the installation once the download is complete.

Remember this only works for the 2008 and 2009 versions of Simply Accounting just incase my assumption stated above is incorrect.

Hope this helps

Clyde