We make accounting easy. So you can focus on your businessWe make accounting easy. So you can focus on your business
SUPPORT

Have a question? We're here to help.

Need technical help? Call Customer Support at 888-522-2722.

For non-technical questions, call Customer Service at 888-222-8985.

  • Register Your Product

    Register your product now and receive information about product upgrades, special announcements and news about seminars and training in your area.

  • Customer Support

    All customers receive FREE customer support for one case within 30 days of product registration.1

  • Online Community

    Solutions are just a click away as you share, learn and network with other small business owners, bookkeepers, and accountants. Simply Accounting support specialists and knowledgeable fellow users are ready to help!

  • Product Updates

    Download the latest product update to improve or expand an existing feature of Simply Accounting.

  • Online Tutorials

    Choose one of our five helpful tutorials – or watch them all to get the most out of your Simply Accounting product!

  • Payroll Tax Updates

    Download the latest payroll tax update to keep your tax tables up to date. Stay current with the latest federal, provincial and local payroll tax rate changes.

  • Find a Consultant

    Use our online tool to find a Simply Accounting Partner near you.

  • Customer Service

    The members of our highly trained Customer Service Department are ready to help you with all of your non-technical needs.

  • Sage Software Accounting for Small Business Knowledgebase

    No login required. We’ve got answers to your most frequently asked Simply Accounting questions! Search by product, category, keywords, Answer ID or phrases. You can even use Live Chat Assistance and give us feedback on answers.

  • Obsolescence Policy

    Sage Software's Obsolescence Policy is to support the current release and, one prior release. Review the details.

  • SimplyCARE Elite Support

    If you already subscribe to either SimplyCARE with Support or SimplyCARE with Payroll and Support, you can register for SimplyCARE Elite Support as well.

  1. Online chat or phone support for one case is provided without charge, to be used within 30 days of product registration. Additional support is available for a fee. Support Specialists reserve the right to limit calls or online chat sessions to one hour. Please call 888-522-2722.

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