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Simply Accounting files lost??

Last post 11-18-2008 1:15 PM by Sandib210. 4 replies.
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  • 11-18-2008 9:55 AM

    Simply Accounting files lost??

    Hi

    I had a virus on my computer so Ihad it re-formatted. Bfore I did that though, I burned my Simply Acounting data to a CD. This included the bck up data folder and all is contents now I'm unable to open my data file.

    When I try to open the data file, it continually brings me back to the open file box.

    When I extract the backup files to the desktop and try that way, it does the same thing.

    It continually asks me to open the file, then it syas processing, then it says creating back up then it does nothing.

    Any clues as to what is wrong?

    Thanks

    Sandi

  • 11-18-2008 10:56 AM In reply to

    • pacarrier
    • Top 10 Contributor
      Male
    • Joined on 09-17-2007
    • Montreal (Quebec)
    • Posts 140

    Re: Simply Accounting files lost??

    After extracting your data to your desktop, right click on it and select properties. Make sure the Read-only flag is not checked.

  • 11-18-2008 11:32 AM In reply to

    Re: Simply Accounting files lost??

    Yes, it was checked "read only". I have unchecked the box and it goes through the same sequence.

    I double click on Simply accounting data file,

    it says processing

    it does nothing

    Any tips?

     

  • 11-18-2008 11:59 AM In reply to

    Re: Simply Accounting files lost??

     I assume that you're using Simply Accounting 2008.

     Make sure that you have downloaded and installed the latest update, Release C. You can click on the link below to start the download.

    CLICK HERE

     

    Nemanja
    Customer Support Analyst
    Simply Accounting by Sage
  • 11-18-2008 1:15 PM In reply to

    Re: Simply Accounting files lost??

    Thank you, thank you , thank you! both of you . . .You saved me big time!

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