When we try to adjust an unpaid invoice, we are getting the message that there is 'no data to report'.. and when we try to look up the sales journal entry number, it says there is no such entry. HOWEVER, the entries show up in the sales ledger, and accounts receiveable ledger. When I go to post a cheque, the invoice number does not show up in the customer's account.
What is up with that? Is anyone else having this problem or know how to fix it?