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New User-I keep getting stuck

Last post 08-25-2008 4:58 PM by Kim. 2 replies.
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  • 08-20-2008 12:50 PM

    • andie
    • Top 200 Contributor
    • Joined on 08-20-2008
    • Posts 10

    New User-I keep getting stuck

    I am running in to a lot of problems. I took the basics course a year ago, and cant seem to remember most of the stuff i am supposed to do. Besides it is way different when working with an actual company. Okay, so one i had totally forgotten about the general journal, so i did the shareholders loans entries. Now with purchases and sales, do they automatically get entered, or do i enter them separately? Utilities, rent all that kind of stuff that isnt supplies for the business, where does that get entered? The company is auto detailing, so we dont have inventory or anything, but i didnt think of that, so i entered all of our supplies for detailing as inventory and now i am trying to delete all of that, but it says i have to delete tracking history, which i did for the first month, except now i cant view those transactions. Now I am also required to do payroll, which i have been doing to an extent. I havent done a payroll check run cause i cant seem to figure out how to do it properly, so all i have done is posted the checks. Last question, we take credit cards and debit, so looking at the bank account, where do i enter those payments coming in, and the service charges and such? Thank you! I know i really dont know anything about this stuff, im just trying to help out my dad and brother as the are a new business.

  • 08-25-2008 4:50 PM In reply to

    • Kim
    • Top 10 Contributor
    • Joined on 06-22-2007
    • Posts 454

    Re: New User-I keep getting stuck

    Hello andie,

    There are a lot of questions there in your post.  Perhaps a refresher course may be an idea for you?  We have a few different pre-recorded webinars on our site that may help bring back some of the information you learned in your course.  Check out the webinars here.

    After doing these refresher courses chat back with any questions that were not addressed in these webinars. 

    The one thing I do want to touch on is if you were using inventory and then decided you did not want to use it anymore and cleared your inventory tracking data in order to remove the items, you would lose your ability to recall any invoices that had those items associated with the invoices. 

    Kim
    Customer Support Analyst
    Simply Accounting by Sage
  • 08-25-2008 4:58 PM In reply to

    • Kim
    • Top 10 Contributor
    • Joined on 06-22-2007
    • Posts 454

    Re: New User-I keep getting stuck

    I also wanted to remind any new users of the Learning Centre within the Help menu.  This is a fantastic resource to help get started so don't forget this tool as wellBig Smile

    Kim
    Customer Support Analyst
    Simply Accounting by Sage
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