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HELP!!! Inventory report shows non existant sales order amounts

Last post 09-08-2008 5:44 PM by Kim. 3 replies.
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  • 06-17-2008 3:38 PM

    HELP!!! Inventory report shows non existant sales order amounts

    Inventory report shows non existant sales order amounts  I have Simply Accounting Premium 2008 and I am having problems with Inventory Quantity print out, it is showing Items in "on Sales Order" When there is no active sales orders for those products. I tried doing a dummy sales order with minus amounts, but it would not accept negative amounts. Is there away to get them zero'd out? This is making it very difficult for ordering new stock..... 

     

    Thanks

    AL

  • 06-23-2008 9:22 AM In reply to

    • Kim
    • Top 10 Contributor
    • Joined on 06-22-2007
    • Posts 454

    Re: HELP!!! Inventory report shows non existant sales order amounts

    Hello Al,

    I was discussing this with our Product Specialists this morning.  They say it is not a common issue but it is a database issue related to other tasks etc. running in the background when you remove the Sales / Purchase Order.  If you wanted to have those quantities removed it would need to be done by cleaning out the Sales / Purchase table from the back end.

    You could look into getting your data repaired through Krystal Services or using Elite Support.

    Kim
    Customer Support Analyst
    Simply Accounting by Sage
  • 09-08-2008 3:11 PM In reply to

    Re: HELP!!! Inventory report shows non existant sales order amounts

    I have the same issue. 

    We have 6 pieces of an item showing on the inventory report yet there is no sales order for this item. 

    We invoiced a customer for this item and then reversed it.  We then entered as a new sales order, however we did not post this transaction. 

    How do I get rid of this 6 pieces that are showing as on sales order but are not real?

    Please help!

     

  • 09-08-2008 5:44 PM In reply to

    • Kim
    • Top 10 Contributor
    • Joined on 06-22-2007
    • Posts 454

    Re: HELP!!! Inventory report shows non existant sales order amounts

    Hello Classic,

    The response I have would be the same as the info I provided above.  You may need to get the data repaired.

    Did you reverse the sales order?  Or just the invoice?  Both need to be reversed in order to have no quantity committed.

    Kim
    Customer Support Analyst
    Simply Accounting by Sage
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