I have only encountered this twice, however it is a pain. When an employee leaves, after entering the termination date, in the employee module I click on the "print record of employment" to get the figures to put on their ROE. However when I brought up the form in simply, the hours and amounts showed blank. When I bring the same employee up through the "employee report" all the figures are there. I just have to add them up manually. Does anyone know why this happens. In 8 years it only happened twice, but both of these were this year. I have checked their employee forms and there doesn't seem to be anything out of the ordinary. I would appreciate any advise on how to avoid this.

Thanks.

Roxanne

Hello Roxanne,

We have had reports of some odd behaviour with ROEs and these issues have been reported to our R&D department for further investigation.

I'm not sure what version of Simply Accounting you are using... In the Release B update for Simply Accounting 2008 one of the issues addressed was Insurable hours for hourly-rate custom income fields were not calculating and reporting on the Record of Employment and that was fixed.

Also, when you generate the ROE the fields are modifiable in case there was an entry error, discrepancy of sorts that you wish to change at that point.

If you have feedback regarding Record of Employment or any other Simply feature please submit it through the Give Us Feedback option of your help menu or contact Customer Support at 1-888-522-2722.